Refund policy
General terms and conditions of the company SampleShop Online
(1) The following general terms and conditions apply to all deliveries between us and a consumer
in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither
can be attributed to their commercial or independent professional activity (Section 13 BGB).
(1) The following provisions on the conclusion of a contract apply to orders via our internet shop http://www.beispielshop-online.de.
(2) If the contract is concluded, the contract comes with
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Register number 12131415
Register court District Court of Musterstadt
conditions.
(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer gives a for
him a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply:
The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.
The order takes place in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Click on the "Checkout" button
5) Registration in the internet shop after registration and entering the registration details (e-mail address and password).
6) Another check or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button "order for a fee" or "buy"
Before submitting the binding order, the consumer can press the "Back" button in the Internet browser he is using
Checking his details get back to the website on which the customer's details are recorded and correct input errors or by closing the
Cancel the order process with your Internet browser.
We immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.
(5) Saving the text of the contract for orders via our internet shop: We will send you the order data and our terms and conditions via
Email too. You can view the terms and conditions at any time at http://www.beispielshop-online.de/agb.html.
For security reasons, your order details are no longer accessible via the Internet.
(1) The prices indicated include the statutory sales tax and other price components. Any shipping costs will be added.
(2) The consumer has the option of paying by
Payment in advance,
Credit card(
Visa
)
.
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately.
The delivery takes place here at the latest within 5 working days.
In the case of payment in advance, the delivery period begins the day after
Payment order to the bank commissioned with the transfer and for all other payment methods to run on the day after the contract is concluded
If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the
In the case of mail order purchases, the sold item is only transferred to the buyer when the item is handed over to the buyer.
We reserve ownership of the goods until the purchase price has been paid in full.
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Right of Withdrawal
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for the purpose of
which can predominantly neither be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you,
who is not the carrier who has taken possession of the goods.
To exercise your right of withdrawal, you must contact us
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Email shop@exampleshop.com
Fax 05123 45678910
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision,
to revoke this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
Consequences of cancellation
If you withdraw from this contract, we will give you all payments that we have received from you, including the
Delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than
have chosen the cheapest standard delivery offered by us), immediately and at the latest within fourteen days
to be repaid from the day on which we received notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used for the original transaction,
unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that
that you have returned the goods, whichever is earlier.
You have the goods immediately and in any case no later than fourteen days from the day on which you informed us about the
Informing the cancellation of this contract, sending it back to us or handing it over. The deadline is met
if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
End of revocation
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(If you want to cancel the contract, please fill out this form and send it back.)
On :
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Email shop@exampleshop.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_____________________________________________________
Ordered on (*) / received on (*)
__________________
Name of the consumer (s)
_____________________________________________________
Address of the consumer (s)
_____________________________________________________
Signature of the consumer (s) (only when notified on paper)
__________________
date
__________________
(*) Delete where inapplicable.
The statutory warranty regulations apply.
We have submitted to the codes of conduct of the following institutions:
You can access the Euro-Label Code of Conduct by clicking on the Euro-Label seal on our website or at http://www.euro-label.com.
and
You can access the Trusted Shops Code of Conduct by clicking the Trusted Shops seal on our website or at www.trustedshops.de.
As contract language german will be available exclusively.
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Our customer service for questions, complaints and complaints is available on weekdays from
9:00 a.m. to
5:30 p.m. under
to disposal.
****************************************************************************************************
§1 Validity towards entrepreneurs and definition of terms
(1) The following general terms and conditions apply to all deliveries between us and a consumer
in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither
can be attributed to their commercial or independent professional activity (Section 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of a contract apply to orders via our internet shop http://www.beispielshop-online.de.
(2) If the contract is concluded, the contract comes with
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Register number 12131415
Register court District Court of Musterstadt
conditions.
(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer gives a for
him a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply:
The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.
The order takes place in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Click on the "Checkout" button
5) Registration in the internet shop after registration and entering the registration details (e-mail address and password).
6) Another check or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button "order for a fee" or "buy"
Before submitting the binding order, the consumer can press the "Back" button in the Internet browser he is using
Checking his details get back to the website on which the customer's details are recorded and correct input errors or by closing the
Cancel the order process with your Internet browser.
We immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.
(5) Saving the text of the contract for orders via our internet shop: We will send you the order data and our terms and conditions via
Email too. You can view the terms and conditions at any time at http://www.beispielshop-online.de/agb.html.
For security reasons, your order details are no longer accessible via the Internet.
§3 prices, shipping costs, payment, due date
(1) The prices indicated include the statutory sales tax and other price components. Any shipping costs will be added.
(2) The consumer has the option of paying by
Payment in advance,
Credit card(
Visa
)
.
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
§4 delivery
(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately.
The delivery takes place here at the latest within 5 working days.
In the case of payment in advance, the delivery period begins the day after
Payment order to the bank commissioned with the transfer and for all other payment methods to run on the day after the contract is concluded
If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the
In the case of mail order purchases, the sold item is only transferred to the buyer when the item is handed over to the buyer.
§5 retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
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§6 right of withdrawal of the customer as a consumer:
Right of Withdrawal
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for the purpose of
which can predominantly neither be attributed to their commercial nor their independent professional activity:
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you,
who is not the carrier who has taken possession of the goods.
To exercise your right of withdrawal, you must contact us
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Email shop@exampleshop.com
Fax 05123 45678910
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision,
to revoke this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
Consequences of cancellation
If you withdraw from this contract, we will give you all payments that we have received from you, including the
Delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than
have chosen the cheapest standard delivery offered by us), immediately and at the latest within fourteen days
to be repaid from the day on which we received notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used for the original transaction,
unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that
that you have returned the goods, whichever is earlier.
You have the goods immediately and in any case no later than fourteen days from the day on which you informed us about the
Informing the cancellation of this contract, sending it back to us or handing it over. The deadline is met
if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
End of revocation
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§7 withdrawal form
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
On :
Sample shop online
Klaus Muster
Example street 42
D-98765 model town
Email shop@exampleshop.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_____________________________________________________
Ordered on (*) / received on (*)
__________________
Name of the consumer (s)
_____________________________________________________
Address of the consumer (s)
_____________________________________________________
Signature of the consumer (s) (only when notified on paper)
__________________
date
__________________
(*) Delete where inapplicable.
§8 warranty
The statutory warranty regulations apply.
§9 Code of Conduct
We have submitted to the codes of conduct of the following institutions:
Euro label Germany
EHI-EuroHandelsinstitut GmbH
Spichernstrasse 55
50672 Cologne
You can access the Euro-Label Code of Conduct by clicking on the Euro-Label seal on our website or at http://www.euro-label.com.
and
Trusted Shops GmbH
Colonius Carré
Subbelrather Strasse 15c
50823 Cologne
You can access the Trusted Shops Code of Conduct by clicking the Trusted Shops seal on our website or at www.trustedshops.de.
§10 contract language
As contract language german will be available exclusively.
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§11 customer service
Our customer service for questions, complaints and complaints is available on weekdays from
9:00 a.m. to
5:30 p.m. under
Phone: 05123 45678911
Fax: 05123 45678912
Email: service@beispielshop.de
to disposal.
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Status of the GTC June 2020
Free terms and conditions created by agb.de.